This Privacy Policy outlines how TidySpark collects, processes, and protects your personal information when you use our website or services. By interacting with us, you consent to the practices described below.

1. Collection of Information

We collect information you provide voluntarily, such as when:

• You register for an account or subscribe to our newsletter
• You place an order or fill out a contact form
• You participate in surveys, promotions, or support chats

This may include your name, email address, phone number, mailing address, payment details, and any other information you choose to provide.

In addition, we automatically collect technical data using cookies and other technologies:

• IP address and geographic location
• Browser and device type
• Date/time of access
• Referral links and pages visited

2. How We Use Your Data

Your data helps us:

• Complete transactions and provide customer service
• Send notifications, updates, and special offers (with consent)
• Improve our website content, structure, and user interface
• Monitor trends and prevent fraudulent activity
• Comply with legal or regulatory requirements

3. Sharing of Personal Data

We do not sell your data. However, we may share it with service providers such as:

• Secure payment processors
• Shipping or logistics partners
• Customer support or CRM systems
• Analytics platforms (e.g., Google Analytics)

These parties are contractually obligated to use your information only for the specific tasks assigned and to handle it securely.

4. Cookies and Tracking

Cookies allow us to enhance site navigation, remember user preferences, and analyze site performance. You may disable cookies in your browser settings, although some features may be limited as a result.

5. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. After that, we securely delete or anonymize data.

6. Your Rights and Controls

You have the right to:

• View the information we hold about you
• Request corrections or updates
• Delete your personal information
• Withdraw consent at any time

To make such requests, contact our support team via email.

7. Keeping Your Information Secure

We maintain strong data protection protocols, including:

• SSL encryption
• Secure servers and firewalls
• Role-based access control
• Regular audits and software updates

Despite these precautions, no online system is completely secure, and we cannot guarantee absolute security.

Policy Updates

This Privacy Policy may be revised as we evolve. All updates will be published here, and we encourage you to review them regularly.